Front Desk Receptionist -Annapolis, MD.

Anne Arundel Dermatology • Annapolis, MD

2d • $16 - $23 • Onsite

About The Position

At Anne Arundel Dermatology, we provide exceptional care to our patients and each other. Founded over 50 years ago with a mission to offer the highest quality and full spectrum of medical, surgical, and esthetic skin care services, Anne Arundel Dermatology has grown to include the finest dermatologists in the Mid-Atlantic and Southeastern states. With over 250 clinicians and 110 locations across 7 states, we are thriving, growing, and seeking talented individuals to join our team. We are committed to continuous training and education for our physicians and staff, staying at the forefront of dermatological advancements, including research, emerging treatments, new medications, and prevention methods. We offer more than just a job; we provide intensive hands-on training and long-term career growth opportunities from within.

Requirements

• High School Graduate or GED (required).
• Excellent customer service and communication skills.
• Knowledge of HIPAA standards.
• Must be able to manage multiple tasks simultaneously.
• Excellent organizational and time management skills.
• Ability to function well in a fast-paced and at times stressful environment.
• Detail-oriented.
• Working knowledge of multi-line phone system.
• Able to operate standard office equipment (i.e. computer, fax, copier, scanner, etc).
• Intermediate computer skills and experience in EMR utilization.
• Fluent in English.
• Ability to sort and file materials correctly alphabetically or numerically.
• Ability to travel to and provide coverage for other local offices as-needed.
• Sitting, some standing, stooping and reaching.
• Manual dexterity sufficient to operate a keyboard.
• Correctable vision to 20/20 and hearing within a normal range for telephone contacts.
• Lifting and carrying up to 30 pounds.

Nice To Haves

• 1-3 years recent experience as a Medical Receptionist in a clinical or surgical setting (preferred).
• Previous experience in Dermatology (preferred).

Responsibilities

• Greeting patients and completing their check-in and check-out process.
• Entering new patient information into the computer and reviewing patient charts for accuracy and verification.
• Ensuring all signatures have been obtained.
• Collecting payments as necessary.
• Greeting each patient in a pleasant and professional manner.
• Screening calls, scheduling appointments and referrals.
• Taking accurate, concise phone messages.
• Entering complete patient demographics when making appointments.
• Evaluating chart data to verify all information has been received, completed, and signed.
• Checking-in and checking-out patients.
• Tracking patients in the reception area and communicating with patients as needed.
• Proactively collecting patient payments.
• Updating product inventory weekly.
• Treating patients with dignity and empathy at all times.
• Fulfilling inventory orders.
• As a closer, running end-of-day reports and balancing payment totals.
• Distributing incoming reports and correspondence in patient charts.
• Ensuring all phone messages, faxes, and interdepartmental mail are addressed immediately.
• Assisting other staff as needed.
• Performing other duties assigned as deemed necessary by management.

Benefits

• Medical, Dental & Vision insurance – effective 1st of the month after date of start
• Short-term and long-term disability, Voluntary life (employee, spouse, and child), Critical Illness, and Hospital Indemnity – Effective the 1st of the month following date of hire
• Company provided Basic Life/AD&D insurance
• Paid time off
• Paid holidays
• Retirement Savings account
• Employee discount on cosmetic services and products

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED