Front Desk Receptionist - Full Time (PM Shift)
Touchmark•Appleton, WI
•Onsite
About The Position
Touchmark on West Prospect is Appleton’s leading full-service senior living community, dedicated to enriching the lives of residents and their families through exceptional service, hospitality, and care. We are seeking a warm, professional, and dependable Front Desk Receptionist to be the welcoming face of our community. As the first point of contact, you will create a positive and lasting impression for residents, families, guests, and team members while ensuring the front desk operates smoothly and efficiently.
Requirements
- High school diploma or equivalent
- At least one year of receptionist, concierge, or customer service experience
- Strong multitasking and organizational skills
- Professional, patient, and tactful communication style
- Ability to remain calm and composed in a busy environment
- Basic proficiency with Microsoft Office and office equipment
- Commitment to Touchmark values: excellence, teamwork, hospitality, integrity, and compassion
Responsibilities
- Greet and direct visitors, residents, and guests with professionalism and warmth
- Answer and route phone calls promptly and courteously
- Serve as a “go-to” resource for residents, families, and team members
- Monitor emergency call systems and respond appropriately
- Perform security-related tasks such as door checks and monitoring building access
- Assist with administrative tasks and communication across departments
- Maintain a clean, organized, and welcoming front desk area
Benefits
- Be the first connection for everyone entering our community
- Build meaningful relationships with residents and families
- Work in a supportive, team-focused environment
- Play a key role in safety, communication, and daily operations
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
