Front Desk/Receptionist
About The Position
The Studio Advisor sets the stage for our member experience, provides customer service support to studio members and guests, and supports the instructors in creating an overall positive environment for our community. BODYROK offers high-intensity, low-impact workouts that tone, sculpt and redefine your body and mind in just 45 minutes! We are a rapidly growing company looking for fitness enthusiasts who are: organized, problem-solvers, demonstrate excellent interpersonal skills, and have a passion & excitement for our brand. We are seeking enthusiastic, service-oriented, hardworking individuals to work in our fast-paced studios. Let's ROK!
Requirements
- Must be available to work at least 2 weekend days per month (i.e. 1 Saturday and 1 Sunday, 2 Saturdays, or 2 Sundays)
- High School Diploma or GED required
- The employee occasionally sits, walks, kneels, and reaches with hands and arms
- Ability to lift and/or move up to 25 lbs.
- Basic computer skills
- Strong communication skills in both oral and written
- Organized and detail-oriented
- Friendly, warm, compassionate, and welcoming personality
- Easy to talk to and comfortable around new people
Nice To Haves
- 1-2 years of customer service or sales experience preferred, not require
- 1-2 years MindBody software experience preferred, not required
- Excellent customer service skills
- Independent, self-starter with strong organizational skills
Responsibilities
- Member and Guest Check-in
- Compliance Guide clients in selecting the best membership packages for their needs
- Customer Service & Operations
- Tour potential members through the studio and connect guests to the facility, equipment, services, and amenities
- Promote and sell merchandise
- Keep the front desk area and entryway clutter-free, orderly, and clean
- Perform general cleaning duties to include hourly bathroom room and studio checks
- Follow up with members who have enrolled to ensure we are exceeding expectations
- Provide the highest level of customer service possible when communicating and interacting with guests
Benefits
- Employee discounts
- Flexible schedule
- Opportunity for advancement
- Training & development
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
