Front Desk Customer Service- Jersey City

Orthopedic Associates Of•Englewood Cliffs, NJ

2d•$19 - $23•Onsite

About The Position

The Front Desk Receptionist will be responsible for registering patients, intake of new patient information, entering and verifying insurance information, scheduling appointments, collecting co-pays and patient balances, and directing patients appropriately. This role requires the ability to work well under pressure, follow protocols, demonstrate courtesy, and be a team player with effective communication skills. The position is full-time with an 8-hour shift schedule.

Requirements

Experience Required in Medical Reception
English/Spanish Speaking

Nice To Haves

Epic/Athena experience is a plus.

Responsibilities

Registering patients upon arrival
Intake new patient information
Enter insurance information
Verify insurance
Schedule patient appointments as appropriate at check out
Collecting co-pays and patient balances
Direct patients, as appropriate
Works well under pressure
Follow all written protocols and procedures of the practice
Demonstrate courtesy and helpfulness toward patients and their families
Team player is a key for this role
Ability to communicate effectively with other staff members
Work as a team member within the patient services department and all other departments.
Must be able to recognize and respond appropriately to urgent/emergent situations.
Establish and maintain effective working relationships.
Effectively cope with typical job stress.
Document work processes as required.
Other duties as assigned.