Front Desk Receptionist -Annapolis, MD.
About The Position
At Anne Arundel Dermatology, we provide exceptional care to our patients and each other. Founded over 50 years ago with a mission to offer the highest quality and full spectrum of medical, surgical, and esthetic skin care services, Anne Arundel Dermatology has grown to include over 250 clinicians and 110 locations across 7 states. We are committed to continuous training and education, staying at the forefront of dermatological advancements. We offer intensive hands-on training and long-term career growth opportunities. Annapolis Dermatology Associates/Lisa Renfro Surgery Center, an affiliate of Anne Arundel Dermatology, is Joint Commission Accredited, signifying the highest quality and safety in patient care.
Requirements
- High School Graduate or GED (required).
- Excellent customer service and communication skills.
- Knowledge of HIPAA standards.
- Must be able to manage multiple tasks simultaneously.
- Excellent organizational and time management skills.
- Ability to function well in a fast-paced and at times stressful environment.
- Detail-oriented.
- Working knowledge of multi-line phone system.
- Able to operate standard office equipment (i.e. computer, fax, copier, scanner, etc.).
- Intermediate computer skills and experience in EMR utilization.
- Fluent in English.
- Ability to sort and file materials correctly alphabetically or numerically.
- Ability to travel to and provide coverage for other local offices as-needed.
- Sitting, some standing, stooping and reaching.
- Manual dexterity sufficient to operate a keyboard.
- Correctable vision to 20/20 and hearing within a normal range for telephone contacts.
- Lifting and carrying up to 30 pounds.
Nice To Haves
- 1-3 years recent experience as a Medical Receptionist in a clinical or surgical setting (preferred).
- Previous experience in Dermatology (preferred).
Responsibilities
- Greeting patients and completing their check-in and check-out process.
- Entering new patient information into the computer and reviewing patient charts for accuracy and verification.
- Ensuring all signatures have been obtained.
- Collecting payments as necessary.
- Greeting each patient in a pleasant and professional manner.
- Screening calls, scheduling appointments and referrals.
- Taking accurate, concise phone messages.
- Entering complete patient demographics when making appointments.
- Evaluating chart data to verify all information has been received, completed and signed.
- Checking in and checking out patients.
- Tracking patients in the reception area and communicating with patients as needed.
- Proactively collecting patient payments.
- Updating product inventory weekly.
- Treating patients with dignity and empathy.
- Fulfilling inventory orders.
- Running end-of-day reports and balancing payment totals as a closer.
- Distributing incoming reports and correspondence in patient charts.
- Ensuring all phone messages, faxes, and interdepartmental mail are addressed immediately.
- Assisting other staff as needed.
- Performing other duties assigned by management.
Benefits
- Medical, Dental & Vision insurance – effective 1st of the month after date of start
- Short-term and long-term disability
- Voluntary life (employee, spouse, and child)
- Critical Illness
- Hospital Indemnity – Effective the 1st of the month following date of hire
- Company provided Basic Life/AD&D insurance
- Paid time off
- Paid holidays
- Retirement Savings account
- Employee discount on cosmetic services and products
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
