Front Desk Receptionist

FIVE POINT DENTAL SPECIALISTS • Perris, CA

12d • $18 - $20 • Onsite

About The Position

Are you passionate about making a difference and creating beautiful smiles? Cool Smiles Orthodontics is seeking a dynamic Bilingual Front Desk Receptionist to join our team. As the first point of contact for our patients, you will play a key role in delivering exceptional customer service and creating a positive experience for every patient who walks through our doors.

Requirements

• High school diploma or equivalent required
• Minimum of 1 year of customer service experience required
• Professional fluency in both English and Spanish required
• Strong interpersonal skills with the ability to connect with diverse individuals
• Excellent multitasking and organizational skills with strong attention to detail
• Basic computer proficiency
• Positive attitude, proactive problem-solving skills, and ability to work effectively in a fast-paced environment
• Reliable transportation and ability to travel between office locations as needed

Responsibilities

• Warmly greet and assist patients upon arrival and dismissal
• Address patient questions and concerns in accordance with company policies
• Manage incoming calls and schedule appointments efficiently
• Maintain and update the appointment schedule in practice management software
• Confirm appointments and follow up on no-shows or cancellations
• Register patients and ensure accurate chart filing and documentation
• Handle cash transactions accurately and responsibly
• Maintain cleanliness and organization of the waiting area
• Support local marketing initiatives to promote brand awareness and patient growth
• Perform additional duties as assigned by the Office Manager or Practice Development Manager

Benefits

• 401(k) with company match
• Health insurance
• Paid time off
• Paid holidays
• Uniform allowance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED