Front Desk Receptionist
North Florida Surgeons•Jacksonville, FL
•Onsite
About The Position
The Front Desk Receptionist is responsible for managing appointments, patient check-in and check-out, insurance verification, and payment collection. This role also involves data entry, record keeping, maintaining office supplies, and ensuring a clean and organized waiting area. The receptionist will communicate with patients, physicians, and staff, and may assist satellite offices, potentially requiring some travel. Adherence to HIPAA confidentiality standards is mandatory.
Requirements
- Excellent verbal and written communication skills.
- Excellent customer service skills.
- Excellent organizational skills and attention to detail.
- Ability to multi-task and function well in a high-paced and at times stressful environment.
Responsibilities
- Schedule appointments, coordinating ancillary testing when necessary and ensuring pre certs and prior authorizations are received.
- Make appointments, cancel, reschedule and handle no-show appointments.
- Greeting patients, verifying all demographic information, verify insurance.
- Collect copayments, deductibles and coinsurance and provide receipts.
- Data entry & record keeping.
- Communicate with patients, physicians and staff.
- Maintain inventory of medical products and office supplies.
- Maintain a neat, clean waiting room.
- Oversees record keeping for and destruction.
- Assists satellite offices, some travel may be required.
- Comply with HIPPA confidentiality standards.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
