Front Desk Customer Service- Jersey City

Orthopedic Associates Of•Englewood Cliffs, NJ

4d•$18 - $21•Onsite

About The Position

The Front Desk Receptionist is responsible for managing patient registration, intake, insurance verification, appointment scheduling, and payment collection. This role requires excellent communication and interpersonal skills, the ability to work effectively under pressure, and adherence to practice protocols. The receptionist will also serve as a team member within the patient services department and other departments, ensuring efficient and courteous patient care.

Requirements

Experience Required in Medical Reception
Works well under pressure
Team player is a key for this role
Ability to communicate effectively with other staff members

Nice To Haves

Epic/Athena experience is a plus.

Responsibilities

Registering patients upon arrival
Intake new patient information
Enter insurance information
Verify insurance
Schedule patient appointments as appropriate at check out
Collecting co-pays and patient balances
Direct patients, as appropriate
Follow all written protocols and procedures of the practice
Demonstrate courtesy and helpfulness toward patients and their families
Work as a team member within the patient services department and all other departments.
Recognize and respond appropriately to urgent/emergent situations.
Establish and maintain effective working relationships.
Document work processes as required.
Other duties as assigned.