Ambassador (Front Desk & Customer Service)

Cohere•Castle Rock, CO

2d•$20•Onsite

About The Position

Ambassador | Part-Time Vista at Montaine | Castle Rock, Colorado $20/hour Hiring range based on experience, skills, and qualifications. Schedule: Saturdays from 10:00 a.m.–5:00 p.m. and Sundays from 11:00 a.m.–5:00 p.m. Additional availability for occasional community events is preferred and will be scheduled as needed. Collaboration. Authenticity. Connection. Balance. At Cohere, we believe community is the most valuable amenity. We do more than manage communities—we help create places where people connect, belong, and thrive. By partnering with some of the nation's most innovative master-planned communities, we create places residents are proud to call home and where meaningful relationships flourish. We're looking for an Ambassador to join our team at Vista at Montaine, a premier resort-style master-planned community in Castle Rock, Colorado, where breathtaking views, thoughtfully designed amenities, and outdoor adventure come together to create an exceptional resident experience. In this role, you'll serve as the face of the community (similar to a front desk associate, concierge, or customer service representative) providing a welcoming experience for residents and guests while supporting amenities, events, programs, and day-to-day community operations. This is an opportunity to build meaningful relationships, make a visible impact, and contribute to a community where connection, hospitality, and resident experience are at the heart of everyday life. If you're someone who enjoys helping people, creating positive experiences, staying engaged, and being part of a collaborative team, we'd love to meet you. Why People Choose Cohere The best communities are built by people who feel supported, valued, and empowered to do their best work. That's why we foster a collaborative culture where team members have the opportunity to build meaningful relationships, make a visible impact, and contribute to thriving communities. Highlights Include: Part-time schedule Opportunity to build meaningful relationships with residents and stakeholders Engaging, community-focused work environment Professional development and growth opportunities Collaborative team culture built on connection and purpose The opportunity to make a visible impact in the community you serve

Requirements

Experience in customer service, hospitality, recreation, events, sales, or a related field
Outstanding communication and relationship-building skills
Passion for creating positive experiences and serving others
Ability to remain professional and solution-focused in challenging situations
Strong organizational skills and attention to detail
Comfortable using Microsoft Office and learning new technology platforms
Ability to work independently and collaboratively as part of a team
Positive attitude, reliability, flexibility, and enthusiasm
Availability to work Saturdays from 10:00 a.m.–5:00 p.m. and Sundays from 11:00 a.m.–5:00 p.m. is required
Ability to stand and walk for extended periods of time
Ability to lift and move up to 30 pounds

Nice To Haves

Additional availability for occasional community events is preferred
Flexible availability, including mornings, evenings, weekends, and holidays as needed

Responsibilities

Serve as the Face of the Community
Serve as a welcoming first point of contact for residents, guests, and visitors
Answer questions, provide assistance, and respond to resident needs with professionalism and care
Conduct tours of community amenities and programs
Promote upcoming events, classes, clubs, and activities
Support Community Events & Programs
Assist with community events, activities, and resident engagement programs
Help with event setup, execution, and cleanup
Encourage participation and help create positive experiences for residents
Support Amenity Operations
Monitor amenity spaces, grounds, and recreational areas to help ensure a safe and enjoyable environment
Assist residents utilizing community facilities and rental spaces
Perform light cleanup, reset furniture, and maintain the appearance of amenity areas
Submit and follow up on maintenance requests as needed
Provide Administrative Support
Update community calendars, bulletin boards, and displays
Assist with data entry, inventory management, reporting, and other administrative tasks
Support daily community operations as needed