Front Desk Receptionist

Cosmetic Physician Partners•San Diego, CA

9h•Onsite

About The Position

The Front Desk Receptionist schedules client appointments, warmly greets clients, and maintains knowledge of the services offered. The role calls for exceptional patient care, strong communication and decision-making skills, a friendly and outgoing demeanor, and the ability to multitask, work collaboratively, and use basic computer and software applications. This is a full-time, onsite position with working hours Monday through Thursday from 8 a.m. to 5 p.m. and Friday from 8 a.m. to 3 p.m. Starting pay is $22 per hour.

Requirements

At least 2 years of experience in sales, customer service, or a hospitality setting.
Experience managing phone systems and scheduling in a medical office environment.
Excellent communication, organizational, and multitasking abilities.
Proficiency with computer systems and typing skills.
Ability to provide excellent patient care, communicate effectively, make decisions, work well in a team, and use basic computer and software applications.

Nice To Haves

Knowledge of medical terminology, cosmetic procedures, and skincare products.

Responsibilities

Greet and check in patients, providing a warm and professional welcome.
Collect patient information and enter it into the system.
Escort patients to exam rooms and ensure they are comfortable.
Maintain cleanliness and organization of exam rooms between appointments.
Process patient check-outs and collect required fees.
Answer phone calls, retrieve voicemail messages, schedule appointments, and direct calls to appropriate staff.
Prepare patient charts and handle administrative tasks efficiently.
Keep the waiting area comfortable and tidy.