Front Desk Receptionist

ELGIN COUNTRY CLUB • Elgin, IL

12m • Onsite

About The Position

Elgin Country Club is looking for a qualified individual with a great personality and a passion for providing first-class service. If you wish to join a leading team, we invite you to apply.

We are currently searching for a Front Desk Receptionist to join our team.
This position is primarily responsible for providing the highest level of service to the Members of the Club.

Requirements

• Hours include shifts during the evenings, weekends, and some Holidays.
• A schedule will be provided two weeks prior for planning purposes.
• Hospitality Experience
• Multitasking
• Problem-Solving
• Strong Phone Etiquette
• Microsoft Office: 2 years (Required)
• Customer Service: 2 years (Required)

Nice To Haves

• Associate (Preferred)

Responsibilities

• Greet each Member and Guest as they enter the building
• Greet visitors warmly and make sure they are comfortable.
• If not actively engaged in a phone call stand when greeting Members/Guests
• Answer all phone calls and take dining and event reservations
• Route calls to specific people.
• Answer inquiries about the Club.
• Keep events binder updated by event date – remove any past events
• Clean and tidy front desk area
• Remove any desk clutter
• Wipe down all surfaces before leaving for the day
• Take out the garbage at the end of the night
• Take photos at Club events
• Go up to Members and politely ask if you can get group photos
• Take candid photos as well
• Update the Club Calendar on Outlook
• Coordinate office activities.
• Send emails, scans, and/or faxes.
• During colder months, offer to help ladies take off their coat
• Hang coats up in one of our coat closets
• Perform basic bookkeeping, filing, and clerical duties.
• Update appointment calendars

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 11-50 employees