Front Desk Receptionist Busy Grooming Salon
The Pet Barber•Houston, TX
•Onsite
About The Position
The Pet Barber is looking for a front desk receptionist to join their busy grooming salon team. This role involves greeting clients, managing appointments, handling administrative tasks, and ensuring a comfortable environment for clients and their pets. The ideal candidate will have a love for dogs and a commitment to meeting performance goals.
Requirements
- Love for dogs.
- Ability to meet monthly KPIs.
- Skills in making appointments.
- Organizational skills for keeping the front desk tidy.
- Ability to collect and input client information accurately.
- Sales skills for retail products.
- Customer service skills to ensure client comfort.
Responsibilities
- Greeting clients and notifying groomers of client arrivals.
- Answering emails.
- Ensuring all dogs have updated vaccines and paperwork.
- Making appointments.
- Keeping the front desk organized.
- Collecting information from groomers and bathers, and updating client profiles with notes and correct prices.
- Selling retail products to meet monthly KPIs.
- Informing clients about the referral program.
- Ensuring clients waiting for their dogs feel comfortable and are offered a drink.
- Maintaining a clean and pleasant lobby environment.
Benefits
- Health insurance
- Paid time off
- Opportunity for advancement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
