Dog Grooming Salon Front Desk/Receptionist

Wag Club•Brooklyn, NY

16h•Onsite

About The Position

Wag Club, a first-class doggy daycare and grooming salon in a beautiful waterfront setting near Downtown Brooklyn, is looking for a friendly, organized, detail-oriented Front Desk / Grooming Salon Receptionist to join our team. We’re a fun, professional group of dog and cat lovers. We take our jobs seriously, but we also know how to have fun. We’re looking for someone who is great with people, comfortable around dogs, highly organized, and able to keep things moving in a busy grooming salon.

Requirements

Previous experience in a dog grooming salon, daycare, boarding facility, veterinary office, or similar animal-care environment is strongly preferred.
Excellent customer service and communication skills.
Highly organized and detail-oriented.
Comfortable answering phones, emails, and managing a busy schedule.
Reliable, punctual, and responsible.
A positive attitude and willingness to be part of a team.
You MUST love dogs.
Clean freaks are a MUST! This is a pet-care environment, so you need to be comfortable rolling up your sleeves and helping keep the salon clean and organized.

Nice To Haves

A basic understanding of dog breeds, behavior, temperaments, and grooming is a plus.

Responsibilities

Scheduling and managing grooming appointments.
Checking dogs in and out of the salon.
Communicating with clients in person, by phone, and by email.
Answering questions about grooming services and helping clients choose the appropriate service.
Maintaining accurate client and pet information.
Communicating with groomers and helping keep the salon running smoothly.
Processing payments.
Helping maintain a clean, organized, welcoming salon environment.
Providing exceptional customer service to our clients and their pets.