Front Desk Receptionist
About The Position
The Front Desk Receptionist is often the first person people see or talk to when they visit/call a business, and they truly set the tone for the entire experience. It's an important role, which is why our team at Unified Group Services is looking for the right communicative, collaborative problem solver to join our Anderson, IN office full-time! At Unified Group Services, we take care of the customer, and then some! Established in 1996, we're a proud full-service third-party administrator (TPA) for self-funded group health insurance plans. Our mission is centered on you-whether you're a customer or a team member-because we believe that great service starts with a great culture. We empower our customers with innovative programs, cutting-edge technology, and trusted partnerships that help control healthcare costs while ensuring access to top-tier benefits. Every service we deliver is backed by a professional, experienced team that provides personal attention with speed and care. We don't just talk about our values-we live them, training every employee to uphold the principles that have guided us from the beginning. If you're looking to join a company where your work truly makes a difference, Unified Group Services is the place to be.
Requirements
- Experience managing a high volume of phone calls
- Clear, effective, and professional communication skills
- Ability to pass a Background Check and Drug Screening.
Nice To Haves
- Time management skills for efficiently multitasking in a bustling office environment
Responsibilities
- Greet customers warmly when they call or visit the office and help them with their needs.
- Provide callers and visitors with exceptional customer service.
- Support efficient clerical and administrative activities.
- Handle a high volume of phone calls, answer callers' questions, and direct calls to the appropriate person or team.
- Maintain office organization.
- Complete accurate clerical documents.
- Properly process and distribute incoming mail.
- Handle additional tasks as assigned.
Benefits
- Health, dental, and vision insurance
- 401(k) with company match
- Education assistance
- Employee assistance program
- PTO
- Growth opportunities
- HSA/FSA
- Life insurance
- Short- and long-term disability coverage
- Wellness programs
- Sponsored health clinic
- Company parties
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
