Front Desk Receptionist (Non-Management)

Four Seasons Hotels and Resorts • Austin, TX

19d • Onsite

About The Position

Four Seasons Hotel Austin is seeking a Front Desk Agent to join our dynamic Rooms Team. We are looking for someone with excitement and dedication in serving our guests. Satisfying our guests depends on the united efforts of many, we are most effective when we work together cooperatively, respecting each other’s contribution and importance. The Front Desk Receptionist is a central part of the Front Office Team whose main objective is to ensure our guests have a smooth arrival and departure experience. As the first and last impression of the Hotel, this high profile department carries a special responsibility. The Front Office is also the natural place where guests direct comments, questions, suggestions and concerns.

Requirements

• Knowledge of Opera preferred.
• One to two years’ experience working as a Front Desk Receptionist or within Front Office preferred.
• Working knowledge of hotel operations.
• Ability to multi-task on several items at once.
• Work authorization in the United States.

Responsibilities

• Ensure our guests have a smooth arrival and departure experience.
• Serve as the first and last impression of the Hotel.
• Handle guest comments, questions, suggestions, and concerns.

Benefits

• COMPLIMENTARY FREE Medical, Dental and Vision Insurance after 30 days
• Room night stays at Four Seasons Worldwide
• Employee meals prepared by the Four Seasons Culinary Team
• Dry cleaning and alteration of employee uniforms
• Parking in Downtown Austin during work shifts
• DISCOUNTED public transportation options
• Gold’s Gym membership
• ADDITIONAL Vacation, Sick, Twelve (12) Paid Holidays
• 401k participation with a company matching program
• 100% Company-Paid Parental Leave
• Growth opportunities within Four Seasons

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed