LUCOM Front Desk Receptionist Student Worker

Liberty University • Lynchburg, VA

9d • Onsite

About The Position

Serves as the first point of contact for visitors, students, faculty, staff, and guests entering the medical school. This position is responsible for maintaining a welcoming, professional, and secure reception area by monitoring building access, assisting visitors, managing the sign-in process, and providing general information and directions. The Student Worker supports daily operations within the reception area and Dean's Suite by performing a variety of administrative and clerical tasks while maintaining confidentiality and professionalism.

Requirements

• Must be a current Liberty University student
• Eligible for Federal Student Work (FWS)
• Able to work up to 18 hours per week
• Available to work various shifts (M-F – 7:30am – 5:00pm)
• Effective communication, both verbal and written
• Excellent computer and organization skills
• Ability to effectively communicate both verbally and in writing to convey clear, well articulated information.
• Ability to understand, speak, and write English in order to convey messages and correspond in an articulate and professional manner.
• Possess public communication skills that allow professional representation of Liberty University.
• Strong organizational skills.
• Multi-tasking.
• Intuitively able to reason, analyze information and events, and apply judgment in order to solve problems of both a routine and complex nature.
• Regularly required to hear and speak in order to effectively communicate orally.
• Regularly required to stand, walk, and climb stairs to move about the campus.
• Handle materials, reach overhead, kneel or stoop in order to conduct business.
• Proof of a valid driver’s license, an acceptable DMV record, LU Driving Approval, and liability insurance is required when driving in the performance of the employee’s position.

Nice To Haves

• Experience in customer service
• Detail-oriented

Responsibilities

• Monitor the building entrance intercom system and respond to visitor inquiries in a professional and courteous manner.
• Verify visitor identity and purpose of visit before granting access to the building.
• Operate the building access system to admit authorized visitors.
• Welcome visitors upon arrival and ensure all guests complete the required sign-in procedures.
• Issue visitor badges and maintain visitor logs in accordance with building security protocols.
• Contact faculty, staff, students, or departments to notify them of visitor arrivals.
• Provide general information regarding the medical school, building layout, and campus resources.
• Assist visitors with directions and escort procedures as needed.
• Maintain familiarity with faculty, staff, department locations, and contact information to appropriately route visitors.
• Respond to general inquiries and provide excellent customer service to all guests and constituents.
• Straighten and prepare conference rooms in Dean’s Suite.
• Support Dean's Suite operations by completing administrative tasks as assigned.
• Maintain the appearance and cleanliness of reception area.
• Maintain confidentiality of sensitive information and adhere to institutional policies and procedures.
• Demonstrate professionalism, reliability, and strong interpersonal communication skills.
• Perform other duties as assigned in support of the medical school's operations.
• Strictly adheres to Liberty University policies, representing the University in an exemplary manner.
• Works effectively as a team member, embracing and fostering LU’s Christian model and Mission – Training Champions for Christ.

Benefits

• Student employees are paid at least the current Virginia minimum wage per hour.
• Pay may vary by position and department based on job responsibilities, required skills, available funding, and market conditions.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed