FRONT DESK RECEPTIONIST/SPEC
About The Position
SummitRidge Hospital is a place for Healing and Hope! Our acute care psychiatric hospital is in Lawrenceville (about 25 miles northeast of downtown Atlanta). We provide psychiatric and substance use disorder treatment to adolescents, adults, and seniors, in addition to partial hospitalization and other outpatient programs (includes a location in Athens). Our behavioral health hospital is seeking a professional and compassionate PRN Front Desk Receptionist to support our front office team on an as-needed basis. This position serves as the first point of contact for patients, families, and visitors, and plays an important role in providing a welcoming and supportive environment.
Requirements
- High school diploma or equivalent required
- Previous receptionist or administrative experience preferred
- Strong communication and customer service skills
- Ability to remain calm and professional in a behavioral health setting
- Basic computer skills and attention to detail
- Ability to maintain confidentiality and handle sensitive information appropriately
Responsibilities
- Greet and assist patients, families, visitors, and staff in a professional manner
- Answer and direct incoming phone calls
- Check patients in and out as needed
- Maintain front desk appearance and support daily administrative tasks
- Assist with patient forms, records, and general office duties
- Maintain confidentiality and follow all hospital policies and procedures
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
