Front Desk Receptionist/Hospitality Coordinator

MESSERLI KRAMER P.A. • Minneapolis, MN

23h • $20 - $24 • Onsite

About The Position

Messerli Kramer, a respected law firm with offices in Minneapolis, St. Paul, St. Michael, and Plymouth, Minnesota, is seeking a Front Desk Receptionist/Hospitality Coordinator for its downtown Minneapolis office. This role is the first point of contact for clients and visitors, representing the firm's professional and welcoming image. The position requires creating a professional and welcoming environment for clients and guests, maintaining organization, and providing high-quality administrative and hospitality support to ensure smooth daily operations.

Requirements

• High school diploma or equivalent required.
• Minimum of 2 years of administrative or receptionist experience, ideally in a legal or professional services setting.
• Proficient in Microsoft Outlook.
• Familiar with RingCentral phone system.
• Outstanding interpersonal and client service skills.
• Excellent verbal and written communication skills.
• Friendly, professional, and approachable demeanor.
• Highly reliable, organized, and detail-oriented.
• Ability to be a team player, help where needed and multitask.
• Professional demeanor and ability to remain calm under pressure.
• Strong problem-solving skills and a proactive mindset.

Nice To Haves

• Familiarity with scheduling tools a plus.

Responsibilities

• Support the front desk and answer a multi-line switchboard, screening and routing calls professionally and efficiently.
• Greet and assist clients, guests, and staff with professionalism and courtesy.
• Track and manage all incoming deliveries, notify parties of deliveries, and maintain the package log.
• Sort and open daily mail for staff.
• Coordinate messenger services for the firm.
• Monitor office and coffee/beverage inventory levels and process orders as needed.
• Manage the parking validation log and ensure timely entries.
• Email daily communications regarding support staff schedules and maintain awareness of staff whereabouts.
• Oversee visitor access and uphold office security protocols.
• Assist with scheduling, coordinating conference rooms, catering needs, event logistics, setup, and décor for events and meetings.
• Coordinate food and beverage needs or event services for special events and meetings, including ordering, delivery, and setup/cleanup.
• Manage and schedule meetings using the online resource scheduler calendar system.
• Maintain daily cleanliness of the reception area, conference rooms, coffee/beverage stations, and guest spaces; load/unload the dishwasher as needed.
• Submit and follow up on building maintenance requests.
• Provide backup support to the mailroom and Legal support staff with tasks such as scanning, transcription, copying, conflict checks, attorney time entry, and document management.
• Provide support to departments with miscellaneous administrative projects and initiatives as assigned.

Benefits

• Monthly parking reimbursement up to $175/month or fully paid metro card.
• Comprehensive medical, dental, and vision insurance for employees and their families.
• Employer contribution to Health Savings Account (If enrolled in HDHP medical plan).
• 401(k) plan with employer Safe Harbor contribution of 4% after one year of service.
• Paid time off.
• Employee recognition program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED