Front Desk
About The Position
At HealthCARE Express, we know that a great patient experience starts long before a provider enters the room. That's why we're looking for a friendly, dependable, and service-minded Front Desk Receptionist / D.O.F.I. (Director of First Impressions) to join our team. In this role, you'll be the first point of contact for patients, visitors, and callers. Whether you're greeting someone at the front desk, helping with registration, or answering questions over the phone, you'll play an important part in creating a positive experience for every person who walks through our doors.
Requirements
- Strong communication skills
- Attention to detail
- Positive attitude
- Comfortable using computers
- Eager to learn
Nice To Haves
- Previous healthcare or medical office experience
Responsibilities
- Welcome and check in patients
- Answer incoming phone calls and assist callers
- Verify insurance and update patient information
- Collect payments and process transactions
- Scan and upload documents into patient charts
- Support daily front office operations
- Assist teammates as needed to help the clinic run efficiently
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short- and long-term disability coverage
- Accident and critical illness insurance
- Benefit Time Off (BTO)
- Bereavement leave
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
