Front Desk

Lorien Health Services • Ellicott City, MD

10d • Onsite

About The Position

Lorien Encore is seeking a Front Desk Receptionist to be the welcoming face of our community. This role is ideal for someone who thrives in a fast-paced healthcare environment, enjoys helping others, and values teamwork. As a Front Desk Receptionist, you will play a key role in creating a positive first impression for residents, families, visitors, and staff. If you’re looking for meaningful work, a supportive team, and opportunities to grow within a respected healthcare organization— we want you on our team!

Requirements

• High school diploma or equivalent (required)
• Previous receptionist, customer service, or healthcare experience preferred
• Strong verbal and written communication skills
• Ability to multitask and remain calm in a busy environment
• Basic computer skills and familiarity with office equipment

Responsibilities

• Greet residents, visitors, and staff with professionalism and warmth
• Answer and route incoming phone calls efficiently
• Manage front desk operations, including visitor sign‑in and badge distribution
• Maintain a clean, organized, and secure reception area
• Provide general administrative support as needed
• Communicate clearly with clinical and administrative departments
• Uphold HIPAA and confidentiality standards at all times

Benefits

• Paid Time Off – 40 hours (accrual-based)
• 7 Major Holidays – Double-time pay if you work the holiday
• Same Day Pay
• Employee Discounts
• Employee Engagement Program – Earn points, earn rewards
• Professional Development Opportunities
• Referral Program
• Attendance Bonus

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED