Front Desk Receptionist and Client Concierge at TWC, Dublin Ohio
About The Position
We are hiring for Front Desk Receptionist and Client Concierge! at Volvo, The Wyler Collection | Dublin, Ohio The Wyler Collection, Dublin, Ohio is a premier automotive destination, representing the finest in automotive luxury. We are not just selling cars; we are curating an experience. Our state-of-the-art facility caters to a discerning clientele who expect only the best service from the moment they walk through our doors. We are currently looking for a polished, professional, and welcoming Front Desk Receptionist to join our team and act as the Client Concierge. Job Summary As the first point of contact, you will create a welcoming, professional, and luxurious atmosphere. The ideal candidate is energetic, highly organized, and passionate about providing a world-class experience. You will manage high-volume phone lines, greet guests, assist with scheduling, and support our sales and service departments and does assist with cashier duties.
Requirements
- 3+ years of experience in a receptionist, concierge, or high-end retail/hospitality role preferred.
- Exceptional grooming and professional demeanor appropriate for a luxury brand.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office (Word, Excel, Outlook) and ability to learn software.
- Proven ability to remain calm and efficient in a fast-paced, high-volume environment.
- Willingness to work flexible hours, including Saturdays.
Responsibilities
- Warmly welcome all clients into the showroom, offering refreshments, and guiding them to the appropriate department.
- Professionally manage a high-volume, multi-line switchboard, directing calls and taking detailed messages.
- Act as a "Concierge," ensuring the waiting lounge and showroom are immaculate and welcoming at all times.
- Assist sales and service teams with clerical duties, including scanning, filing, and managing client appointments.
- Safely process customer payments for service or sales transactions.
Benefits
- Competitive compensation based on experience
- Comprehensive medical, dental, and vision insurance.
- 401(k) and Paid time off and holidays.
- Employee discounts on products & services.
- A luxury, modern, and pleasant work environment.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
