Seasonal - Front Desk PBX Agent
About The Position
As a PBX Resort Operator, you'll answer phone calls in a courteous and pleasant manner and refer guests to the correct extensions. With a pleasant and can-do attitude you'll address guest concerns in a friendly and warm manner. This is a Seasonal position with targeted start and end dates: Season Start: May 2026 Season End: October 31. Hours will fluctuate as business levels rise and fall throughout the season. Peak season, with the most hours, is typically May – October. At Suncadia, we adore the warm, wandering light of a Washington summer. Our summer season requires a team of engaged and attentive ambassadors to craft meaningful experiences that spark connection and adventure for our residents, guests, and community. Are you ready for the ultimate summer job on the sunny side of the Cascades? Find your nature with us this summer and who knows, maybe you’ll discover you want to stay awhile!
Requirements
- Must be 18 years of age or older
- Ability to work well with others and function well in fast paced environment
- Able to communicate well with staff and customers
- Able to work flexible hours and days
- Knowledge of property-wide facilities and services
- Possess excellent telephone and organizational skills
Responsibilities
- Answering and referring phone calls on the main switchboard
- Courteous, timely and accurate when transferring calls, relaying messages and giving information to guests
- Receive and send guest faxes
- Photocopying
- Comply with Suncadia dress code and grooming policy
- Process guestroom reservations into Springer Miller during reservations office off-hours
- Absorb, understand and continually communicate Suncadia events and activities to guests
- Support Front Desk operations with physical coverage as needed
- Other duties as assigned
Benefits
- Free Golf
- Team Member discounts on services at the Glade Spring Spa
- 50% off at all Suncadia operated Food & Beverage outlets
- Retail discounts at the Spa, Pro Shops, Source Mercantile, and Health Clubs
- Team Member Discounts on hotel stays across the CoralTree Hospitality portfolio
- Paid Sick Time
- Employee Assistance Program (EAP)
- 401K plan with company match after 90 days of employment
- Discounts on rental cars, tickets, electronics, and more
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
