Seasonal - Front Desk PBX Agent

CoralTree Hospitality•Cle Elum, WA

2d•$19•Onsite

About The Position

As a PBX Resort Operator, you'll answer phone calls in a courteous and pleasant manner and refer guests to the correct extensions. With a pleasant and can-do attitude, you'll address guest concerns in a friendly and warm manner. This is a Seasonal position with targeted start and end dates: Season Start: May 2026 Season End: October 31. Hours will fluctuate as business levels rise and fall throughout the season. Peak season, with the most hours, is typically May – October. Suncadia is a premier all-season resort community, tucked away on the sunny slopes of the Cascade mountains, offering guests three distinctive choices in hotel, Inn and private home accommodations. With more than 6,000 acres of forested mountain landscape, Suncadia features 40+ miles of hiking and biking trails, thirty-six holes of golf, a luxury spa, and the 2.2 million-acre Wenatchee Washington National Forest right next door. Plus, unparalleled activities like outdoor concerts, fine dining, swimming, and more.

Requirements

Must be 18 years of age or older
Ability to work well with others and function well in fast paced environment
Able to communicate well with staff and customers
Able to work flexible hours and days
Knowledge of property-wide facilities and services
Possess excellent telephone and organizational skills

Responsibilities

Answering and referring phone calls on the main switchboard
Courteous, timely and accurate when transferring calls, relaying messages and giving information to guests
Receive and send guest faxes
Photocopying
Comply with Suncadia dress code and grooming policy
Process guestroom reservations into Springer Miller during reservations office off-hours
Absorb, understand and continually communicate Suncadia events and activities to guests
Support Front Desk operations with physical coverage as needed
Other duties as assigned