Seasonal Front Desk Agent

Suncadia • Cle Elum, WA

1d • $19 • Onsite

About The Position

As a Front Desk Agent, you will be integral in the creation of distinctively different and authentic experiences. You will warmly and enthusiastically greet arriving guests and assist them with check-in, ensuring they are comfortable and giving them a warm Suncadia welcome. Using your hotel knowledge, you'll promote amenities and recommendations to enhance the Suncadia experience. On the day of check-out, you will ensure a smooth and friendly departure and that each guest leaves wanting to return. This is a Seasonal position with targeted start and end dates: Season Start: May 2026, Season End: October 31 2026. Hours will fluctuate as business levels rise and fall throughout the season. Peak season, with the most hours, is typically May – October.

Requirements

• Flexibility - This is a demanding business and we look for flexibility with work days and hours, but it’s also a lot of fun! We look for individuals that can are available on weekends, evenings, and holidays.
• Experience - Previous experience passionately providing service to others and assisting them with creating authentic vacation or travel experiences.
• People Person - The best part of serving others is creating guest experiences that go beyond the expected.
• Great communicator - Providing amazing experiences requires the ability to communicate both verbally and through legible and grammatically correct writing.
• A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy.

Nice To Haves

• Previous experience in a resort or hotel enivornment preferred

Responsibilities

• Enthusiastically welcome our guests, anticipate their needs, assist them with check in and check out, and respond promptly with your personal spirit, however busy and whatever time of day.
• Create memorable experiences with a warm, welcoming personality that can relate to guests and associates.
• Utilize the freedom to go beyond to take initiative to resolve guest complaints and create loyalty.
• Share your personal passions and knowledge of the services and amenities available to guests to help them feel at home.
• Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests’ needs are being met.
• Enjoy multi-tasking at a fast pace while having an impeccable eye for detail l to ensure accuracy and efficiency.

Benefits

• Free Golf
• Team Member discounts on services at the Glade Spring Spa
• 50% off at all Suncadia operated Food & Beverage outlets
• Retail discounts at the Spa, Pro Shops, Source Mercantile, and Health Clubs
• Team Member Discounts on hotel stays across the CoralTree Hospitality portfolio
• Paid Sick Time
• Employee Assistance Program (EAP)
• 401K plan with company match after 90 days of employment (for team members 18+)
• Discounts on rental cars, tickets, electronics, and more!

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed