Front Desk/Patient Service Rep
University Physicians' Association•Knoxville, TN
•Onsite
About The Position
University Physicians Association is seeking qualified applicants for a full-time Front Desk/Patient Service Rep for a busy medical office located within the University of Tennessee Medical Center. This person will assist with check-in/check-out as well as being cross trained for office phones and general clerical duties.
Requirements
- Requires good phone etiquette and customer service skills
- Must have at least 6-months to 1-year of previous medical office experience.
Responsibilities
- Greet patients in friendly and timely manner
- Ensure that patients complete necessary forms required for the electronic health record and billing office
- Maintain spreadsheets with patient demographic and insurance information; verifies insurance eligibility and collects co-pays
- Ensures good patient flow through practice by timely processing of patients as they arrive at front office
- Answer patient inquiries regarding patient registration information or billing questions
- Refers patient inquiries regarding medical care or treatment to medical assistant or physician
- Schedules patients with appropriate physician
- Document scanning, faxing, documenting into electronic health record
- Other duties as assigned
Benefits
- Generous PTO, Paid Holidays and Sick Leave
- Medical, Dental, and Vision Insurance
- Short-Term & Long-Term Disability
- Life Insurance
- 401(k) with company match and immediate vesting
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
