Front Desk / Patient Coordinator

Vitana Pediatric & Orthodontic Partners • Shreveport, LA

12d • Onsite

About The Position

Fast-paced, boutique-style, pediatric dentistry practice looking to add an additional member to our front office team. As a Front Desk staff, you will be the first point of contact for our guests and will be responsible for providing excellent customer service. If you are a friendly, outgoing individual who enjoys working with people, we encourage you to apply for this exciting opportunity.

Requirements

• High school diploma or equivalent
• Dental receptionist: 2 years (Required)

Nice To Haves

• Previous experience as a front desk agent or in a similar role preferred
• Excellent communication skills, both verbal and written
• Strong customer service skills
• Ability to multitask and work in a fast-paced environment

Responsibilities

• Greet and welcome guests as they arrive
• Answer phone calls and direct them to the appropriate department
• Manage the check-in and check-out process
• Maintain a clean and organized front desk area
• Patient scheduling / rescheduling
• Respond to patient inquiries
• Insurance verification

Benefits

• 401(k)
• Health insurance
• Paid time off
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED