Front Desk Patient coordinator

VITAL ORTHOPEDIC & SPINE INSTITUTE • Dallas, TX

6d • $19 - $23 • Onsite

About The Position

Texas Vital Orthopedic & Spine Corp in Irving, Texas is looking for a friendly and organized Front Desk Patient Coordinator to be the welcoming face of our practice. In this role, you'll play a vital part in delivering an exceptional patient experience from the moment they walk through our doors. If you thrive in a fast-paced medical environment and love helping people, we want to hear from you!

Requirements

• 1+ years of front desk or patient coordinator experience in a medical or orthopedic setting preferred
• Proficiency with EMR/EHR systems and general computer skills
• Strong communication and interpersonal skills with a patient-first attitude
• Ability to multitask and stay organized in a high-volume clinical environment
• Knowledge of HIPAA regulations and patient confidentiality standards
• High school diploma or equivalent required

Nice To Haves

• Bilingual English and Spanish for Irving is a plus.
• medical administrative certification a plus

Responsibilities

• Greet and check in patients in a warm, professional manner at the front desk
• Schedule, confirm, and manage patient appointments using practice management software
• Verify insurance eligibility and collect co-pays and patient payments
• Maintain and update accurate patient demographic and medical records
• Answer and direct incoming phone calls, responding to patient inquiries promptly
• Coordinate referrals and communicate with insurance carriers as needed
• Ensure the front desk and waiting area remain organized and welcoming

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED