Front Desk Patient Ambassador

Professional Physical Therapy & Sports Medicine • Franklin, MA

1d • Onsite

About The Position

We invite you to join a cohesive, highly reputable team with a mission to care for our patients, each other, and the community. Professional Physical Therapy and Sports Medicine is a physical therapist-owned private practice founded in 1992. We are housed in 2 locations in the Franklin, MA, area, and are honored that our patients return and refer their friends and family. We have a strong, collaborative team of therapy professionals committed to working with each other. If you are searching for a fantastic team to join and develop your clinical skills with, we would love to support you on your journey. Clinicians should work in an environment where they feel valued, heard, and equipped to grow in their careers. We treat each patient as we would want our families and ourselves to be treated. We are committed to providing the most personalized and skilled physical therapy service possible in a warm and friendly environment. We want to help our patients feel better, move better, and live better.

Requirements

• Proficient with Google Suit Products
• Highly organized and schedule driven
• Flexible with daily tasks
• Ability to deal with stress, work under deadlines and maintain critical thinking skills
• Possess strong interpersonal skills (to deal with co-workers, clients and patients), initiative, and good judgment
• Must be detail oriented
• Must possess strong customer service skills (phone and in person)
• Proficient typing skills
• Strong communication skills
• Outgoing personality and a desire to improve tour patients' and clients' quality of life
• Successful candidates will be able to handle multiple tasks
• Willingness to meet the job's physical demands such as frequent lifting, carrying, and pushing

Nice To Haves

• An interest in the field of physical therapy
• A background in Exercise Science is preferred but not required

Responsibilities

• Greeting and checking in/outpatients in a friendly manner
• Collecting co-pays
• Verifying insurance coverage
• Scheduling and confirming patient appointments
• Processing new therapy referrals
• Coordinating the start of care with the therapy staff and contracted agency
• Ensuring timely starts of care for new patients
• Helping to maintain productivity of the staff through proper distribution of visits according to established staffing ratios with support staff
• Serving as a liaison with other non-therapy agency staff members and administrators

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed