Front Desk/Patient Coordinator

Institute of Diagnostic Imaging • Fort Walton Beach, FL

21h • Onsite

About The Position

Institute of Diagnostic Imaging is seeking a Patient Coordinator/Scheduler to join our patient-focused team. This position will support both front desk registration and scheduling departments, playing a key role in delivering a seamless patient experience. This is a PRN (as-needed) position with the opportunity to grow into a full-time role. We are seeking someone who can start in a PRN capacity and has Monday–Friday availability to pick up a consistent number of shifts. We offer weekday daytime hours, along with weekend coverage as needed. The Business Office Team is responsible for collaborating and leading the Imaging Center team in providing excellent patient care and supporting the operational goals for both the Center and the organization. This includes all customer and patient-facing responsibilities including welcoming, registering, and overall patient coordination, as well as phone correspondence, scheduling appointments, inventory, and medical record management. The upper levels of this series also include the training, supervision, and management of Business Office team members. The overall scope for this series is designed to ensure the management and resources are available to maintain a quality, high functioning, and customer friendly Outpatient Imaging Center.

Requirements

• High school diploma or general education degree (GED)
• Monday–Friday availability
• Ability to pick up a consistent number of shifts
• Dedication to excellent patient care
• Highest level of customer service

Nice To Haves

• Opportunity to grow into a full-time role
• Experience in a PRN (as-needed) capacity

Responsibilities

• Welcoming patients
• Registering patients
• Overall patient coordination
• Phone correspondence
• Scheduling appointments
• Inventory management
• Medical record management
• Training business office team members (at upper levels)
• Supervision of business office team members (at upper levels)
• Management of business office team members (at upper levels)

Benefits

• Competitive base pay
• Shift differential pay for qualifying shifts
• 401(k) company matching program

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED