Front Desk Operations Assistant

Think Academy US • San Jose, CA

9h • $20 - $25 • Onsite

About The Position

Think Academy is seeking a reliable, detail-oriented, and service-minded Front Desk & Operations Assistant to support daily administrative tasks, front desk services, and basic classroom operations. The role helps ensure smooth campus functioning through check-ins, material preparation, printing, supply organization, and parent communication. It is suited to someone who enjoys helping families, keeping things organized, and supporting a teaching team in a fast-paced educational environment.

The position is based in Cupertino / Los Altos, with occasional support across sites. The schedule is 30–40 hours per week, Tuesday through Friday afternoons, and full days on Saturday and Sunday. The role is listed as full-time or part-time, with an ASAP start. Compensation is $20–$25 per hour, based on experience.

Think Academy offers a supportive team environment with clear workflows and training, opportunities to grow into academic operations, customer support, or campus coordination roles, and exposure to professional educators and learning programs. The company describes its culture as mission-driven and focused on student success. Think Academy is an equal opportunity employer committed to diversity, equity, inclusion, and reasonable accommodations during recruitment.

Requirements

• Strong communication and customer service skills, with enjoyment of working with families and students.
• Organized, dependable, and attentive to detail.
• Able to multitask and stay calm in a busy environment.
• Able to work weekends and evenings based on program schedules.

Nice To Haves

• Experience in administrative work, retail, hospitality, or education support.

Responsibilities

• Assist with daily office tasks, including printing, filing, material preparation, and basic data entry.
• Monitor supply inventory, restock classroom materials, and prepare teaching kits.
• Support logistics such as equipment setup, classroom readiness, and maintaining a clean, organized workspace.
• Help coordinate campus resources during peak times, including weekends and special programs.
• Serve as the first point of contact for parents, students, and visitors in a friendly, professional manner.
• Support check-in processes, class reminders, and general parent inquiries.
• Assist with student gift redemption, merchandise distribution, and prize inventory.
• Provide basic program information and direct families to appropriate staff members when needed.
• Prepare printed materials, worksheets, and classroom supplies for teachers.
• Support tracking of attendance, class handouts, and post-class procedures.
• Assist with weekend programs, camps, competitions, or open-house events through on-site tasks such as sign-in, materials tables, and classroom setup.
• Maintain tidy and welcoming learning spaces across campus.

Benefits

• 401(k) match
• Health insurance
• Vision insurance
• Dental insurance
• Supportive team environment with clear workflows and training
• Opportunities to grow into academic operations, customer support, or campus coordination roles

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed