Front Desk Assistant

Boys & Girls Clubs of Greater Oxnard and Port Hueneme • Oxnard, CA

8d

About The Position

The Front Desk Assistant maintains the Clubhouse front desk, provides quality customer service, and helps ensure the safety of Club members. The role requires a cooperative, friendly approach and the ability to foster a harmonious environment. Responsibilities also include managing membership and tracking systems, supporting safety and building security, assisting with facility upkeep, and following Club policies and applicable laws. The position involves close daily interaction with Club staff, volunteers, members, supervisors, community groups, schools, and members’ parents.

Requirements

• High school diploma or GED, or currently enrolled in school with a work permit if a minor.
• Experience working with children.
• Knowledge of youth development.
• Ability to motivate youth and manage behavior problems.
• Ability to deal with the general public.
• Ability to implement quality programs for youth.
• Ability to organize and supervise members in a safe environment.
• Mandatory CPR and First Aid certifications; these can be obtained through the Club.

Nice To Haves

• Valid state driver’s license is recommended.

Responsibilities

• Operate and manage the Clubhouse front desk and maintain its safety, security, and appearance.
• Greet, monitor, and track visitors.
• Supervise equipment checkout and returns.
• Answer phone calls and communicate information about upcoming events and activities to members and the public.
• Maintain supplies for the facility and front desk, and recognize volunteers for their assistance.
• Maintain membership and tracking systems; work with unit directors to track membership for grant requirements and maintain program and membership data for reports.
• Maintain Club documents and filing systems and manage membership cards.
• Follow proper protocols when taking payments and handling currency.
• Assist with implementing and enforcing safety procedures for participant safety, risk management, and building security.
• Assist with Club maintenance and appearance and handle minor youth conflicts during programs.
• Follow Club policies and procedures and federal and state laws.
• Attend board, staff, and committee meetings and other Club events.
• Wear a uniform while working at or attending Club functions.

Benefits

• $20.00–$21.00 per hour, depending on experience.
• Pension plan after meeting eligibility criteria.
• Paid sick time.
• Training and development.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED