Front Desk Opener - Bay Shore

Lift RF FTX, LLC•Brentwood, NY
•$0 - $19•Onsite

About The Position

The Front Desk Opener prepares the Retro Fitness club for opening, welcomes early-morning members, and maintains an organized and helpful front desk throughout the shift. The position includes completing opening procedures before admitting members, providing member and guest assistance, supporting authorized account transactions, helping with membership and sales inquiries, and maintaining the presentation of the desk and lobby. All opening preparation is paid work.

Requirements

  • Dependable attendance and ability to consistently meet the posted early-morning start time.
  • High school diploma or GED completed or in progress.
  • Clear communication, attention to detail, and sound judgment when working independently.
  • Ability to stand, move throughout assigned areas, and perform routine cleaning and stocking tasks, with reasonable accommodation as applicable.
  • Comfort using computers, phones, and point-of-sale systems.

Nice To Haves

  • Customer service, front desk, or opening experience preferred.

Responsibilities

  • Arrive at the paid shift start time and complete the opening checklist before admitting members.
  • Follow key and alarm procedures, check assigned areas, and promptly report access problems or hazards.
  • Greet members and guests, manage check-ins, answer calls, and provide accurate club information.
  • Process authorized payments and account updates accurately, protect member information, and document concerns.
  • Refer issues outside the role’s authority to club management.
  • Support membership inquiries, tours, referrals, Welcome Workout bookings, and approved retail or service sales.
  • Connect members with the appropriate sales or fitness team member.
  • Keep the desk and lobby clean and organized, complete assigned stocking and cleaning checks, and report equipment or facility concerns.
  • Coordinate coverage so the desk remains attended.
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