Front Desk Opener - Garland

Lift RF FTX, LLC • Garland, TX

20d • $0 - $15

About The Position

The Front Desk Opener prepares the Retro Fitness club for opening, welcomes early-morning members, and maintains an organized, helpful front desk throughout the shift. The position follows key and alarm procedures, completes the opening checklist before admitting members, and reports access problems or hazards promptly. It provides member check-in and account support, handles inquiries and authorized transactions, and supports membership sales, referrals, bookings, and approved retail or service sales. The role also maintains the presentation of the desk and lobby, completes assigned stocking and cleaning checks, reports facility concerns, and coordinates coverage so the desk remains attended.

This is a part-time, hourly opening position with a fixed early-morning start. The paid shift start time, club opening time, assigned days, shift end, and approved hourly pay range are not specified. Additional weekend or holiday coverage will be discussed during hiring. All opening preparation is paid work. Proposed commission eligibility is 7% on personal PT sales and 10% on supplement sales, subject to approval for this role and written plan terms.

Requirements

• Dependable attendance and ability to consistently meet the posted early-morning start time.
• Comfort using computers, phones, and point-of-sale systems.
• High school diploma or GED completed or in progress.
• Clear communication, attention to detail, and sound judgment when working independently.
• Ability to stand, move throughout assigned areas, and perform routine cleaning and stocking tasks, with reasonable accommodation as applicable.

Nice To Haves

• Customer service, front desk, or opening experience preferred.

Responsibilities

• Arrive at the paid shift start time and complete the opening checklist before admitting members.
• Follow key and alarm procedures, check assigned areas, and promptly report access problems or hazards.
• Greet members and guests, manage check-ins, answer calls, and provide accurate club information.
• Process authorized payments and account updates accurately, protect member information, document concerns, and refer issues outside the role’s authority to club management.
• Support membership inquiries, tours, referrals, Welcome Workout bookings, and approved retail or service sales; connect members with the appropriate sales or fitness team member.
• Keep the desk and lobby clean and organized, complete assigned stocking and cleaning checks, and report equipment or facility concerns.
• Coordinate coverage so the front desk remains attended.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED