Front Desk Opener - Delray Beach
About The Position
The Front Desk Opener prepares the Retro Fitness club for opening, welcomes early-morning members, and maintains an organized and helpful front desk throughout the shift. The role involves completing opening procedures before admitting members, handling member check-ins and inquiries, supporting authorized account transactions, assisting with membership and sales activities, and helping maintain the cleanliness and presentation of the club. This is a part-time, hourly position reporting to the Club Manager. The schedule has a fixed early-morning start; specific start time, opening time, assigned days, shift end, and hourly pay range are not provided.
Requirements
- Dependable attendance and ability to consistently meet the posted early-morning start time.
- High school diploma or GED completed or in progress.
- Clear communication, attention to detail, and sound judgment when working independently.
- Ability to stand, move throughout assigned areas, and perform routine cleaning and stocking tasks, with reasonable accommodation as applicable.
- Comfort using computers, phones, and point-of-sale systems.
Nice To Haves
- Customer service, front desk, or opening experience preferred.
Responsibilities
- Arrive at the paid shift start time and complete the opening checklist before admitting members.
- Follow key and alarm procedures, check assigned areas, and promptly report access problems or hazards.
- Greet members and guests, manage check-ins, answer calls, and provide accurate information about the club.
- Process authorized payments and account updates accurately, protect member information, and document concerns.
- Refer issues outside the role’s authority to club management.
- Support membership inquiries, tours, referrals, Welcome Workout bookings, and approved retail or service sales.
- Connect members with the appropriate sales or fitness team member.
- Keep the desk and lobby clean and organized, complete assigned stocking and cleaning checks, and report equipment or facility concerns.
- Coordinate coverage so the desk remains attended.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
