Front Desk Opener - Lauderhill

Lift RF FTX, LLC • Lauderhill, FL

7h • $0 - $17 • Onsite

About The Position

The Front Desk Opener at Retro Fitness prepares the club for opening, welcomes early-morning members, and maintains an organized, helpful front desk throughout the shift. This is a designated opening position with a fixed early-morning start. The employee must complete opening preparation during paid work time and follow key and alarm procedures before members are admitted.

The role also supports member check-ins, calls, account updates, membership inquiries, tours, referrals, Welcome Workout bookings, and approved sales. It includes maintaining the desk and lobby, completing assigned stocking and cleaning checks, reporting facility concerns, and coordinating coverage to keep the desk attended. The position is part-time and hourly, and reports to the Club Manager.

Requirements

• Dependable attendance and ability to consistently meet the posted early-morning start time.
• High school diploma or GED completed or in progress.
• Clear communication, attention to detail, and sound judgment when working independently.
• Ability to stand, move throughout assigned areas, and perform routine cleaning and stocking tasks, with reasonable accommodation as applicable.
• Comfort using computers, phones, and point-of-sale systems.

Nice To Haves

• Customer service, front desk, or opening experience preferred.

Responsibilities

• Arrive at the paid shift start time and complete the opening checklist before admitting members.
• Follow key and alarm procedures, check assigned areas, and promptly report access problems or hazards.
• Greet members and guests, manage check-ins, answer calls, and provide accurate club information.
• Process authorized payments and account updates accurately, protect member information, and document concerns.
• Refer member issues outside the employee’s authority to club management.
• Support membership inquiries, tours, referrals, Welcome Workout bookings, and approved retail or service sales.
• Connect members with the appropriate sales or fitness team member.
• Keep the desk and lobby clean and organized; complete assigned stocking and cleaning checks.
• Report equipment or facility concerns and coordinate coverage so the desk remains attended.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED