Front Desk Representative Opener

Crunch Fitness Corporate • New York, NY

2d

About The Position

Crunch is a No Judgment Gym that combines fitness and entertainment to make exercise fun. The Front Desk Representative welcomes members and guests, supports their needs, and helps maintain a professional, organized, and welcoming club environment. The role also assists with retail, childcare, and other areas as needed, and follows company policies and procedures. The position offers compensation of $17.00 per hour and requires availability for opening shifts on weekends from 7 a.m. to 2 p.m.

Requirements

• Fluent in English.
• Proficient reading and writing skills.
• Good communication skills.
• Strong customer service skills.
• At least 18 years of age.
• Experience in a fast-paced environment.
• Multitasking skills.
• High energy and patience.
• Available for weekend opening shifts from 7 a.m. to 2 p.m.
• Ability to stand, walk, and move for extended periods.

Responsibilities

• Greet members and guests warmly and wish them well as they exit the club.
• Check in members and guests according to company procedures.
• Facilitate messages through club software at member check-in.
• Answer phones in a courteous, helpful, and professional manner.
• Communicate special events to members and guests.
• Maintain an atmosphere that makes members feel welcome.
• Handle member requests or refer them to a manager.
• Maintain a professional disposition at all times.
• Understand and follow company policies, procedures, standards, and the Employee Handbook.
• Sell retail products when sold at the front desk.
• Schedule member service needs.
• Assist in retail, childcare, and other desks or areas as needed.
• Facilitate payment for member services according to company procedures.
• Know the club's facilities, services, and schedules.
• Keep the work area clean and organized.
• Assist with projects delegated by club management.

Benefits

• Complimentary CPR/AED recertifications.
• Group health insurance.
• Disability insurance.
• Life insurance.
• Vacation and holiday time-off benefits.
• Complimentary Crunch gym membership for employees who maintain full-time status.
• Discounts on services and products.
• Access to gym facilities and equipment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed