Front Desk / Office Coordinator

Sedgwick • Naperville, IL

9h • $17 - $22 • Hybrid

About The Position

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Front Desk / Office Coordinator This position follows a hybrid work model, requiring regular on‑site presence at our office located at 3500 Lacy Road, Suite 100, Downers Grove, IL 60515. PRIMARY PURPOSE : The Front Desk / Office Coordinator serves as a professional, friendly, and highly organized first point of contact for guests and employees in our corporate office. This role is essential to maintaining a welcoming and efficient office environment and ensuring smooth day-to-day operations.

Requirements

• High school diploma or GED required.
• Two (2) years of front desk, administration, or office coordination experience or equivalent combination of education and experience required.
• Excellent verbal and written communication skills
• Strong organizational and multitasking abilities
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, Teams)
• Professional appearance and demeanor
• Ability to handle sensitive information with discretion
• Ability to work in a team environment
• Ability to meet or exceed Performance Competencies
• Computer keyboarding, travel as required
• Hearing, vision and talking

Nice To Haves

• Experience with visitor management systems, familiarity with basic AV equipment and conference room technology, and a customer service background are preferred.

Responsibilities

• Greets and welcomes guests, clients, and vendors with professionalism and warmth.
• Manages visitor sign-in/out procedures and issues temporary badges.
• Directs guests to appropriate meeting rooms or contacts.
• Answers and routes incoming phone calls; takes messages as needed.
• Receives, sorts, and distributes mail and package deliveries.
• Maintains inventory of office supplies and reorder as necessary.
• Coordinates catering for meetings and events, including setup and cleanup.
• Serves as point of contact for meeting room needs (e.g., phone, projector, seating arrangements).
• Monitors and maintains cleanliness and organization of common areas (lobby, kitchen, conference rooms).
• Assists with scheduling meetings and reserving conference rooms.
• Supports internal teams with basic administrative tasks as needed.
• Liaises with building management for maintenance requests and facility issues.
• Maintains internal contact lists and office directories.
• Ensures compliance with visitor and safety protocols.
• Assists with emergency procedures and communications when necessary.
• Performs other duties as assigned.

Benefits

• A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED