Office Coordinator / Front Desk Associate

HealthSource Chiropractic of Roseland•Roseland, NJ

3d•$18 - $23•Onsite

About The Position

We are a fast-paced, upbeat chiropractic and progressive rehab clinic helping patients get back to doing what they love through chiropractic care, progressive rehab, and other wellness services. We are seeking someone who wants to learn quickly, take ownership, and potentially grow into bigger roles (Marketing, Operations, Rehab). If you are energetic, friendly, fun, purpose-driven, motivated, and a team player, we should talk! And because everything in our office moves quickly and there are multiple tasks to be completed, your strong phone, computer, and people skills are all vital. You’ll be involved in many areas of the practice including promotional communications, helping people, customer service, and handling finances.

Requirements

Strong phone skills
Strong computer skills
Strong people skills
Fast learner who adapts quickly in a busy environment
Strong communicator with a positive, outgoing personality
Organized, dependable, and takes initiative
Comfortable with computers + willing to learn new systems
Interested in health, fitness, or wellness

Nice To Haves

Natural ability to build rapport and establish trust with new people quickly
People look to you first for help because they know it will get done
Quick to smile and have contagious enthusiasm
Derive pleasure and strength from developing professional relationships with clients
Conscientiousness for doing things right and following tasks through to completion

Responsibilities

Run the front desk, scheduling, and patient flow to ensure a positive patient experience
Verify insurance + review financial plans with patients
Create a high-energy, welcoming patient experience
Support clinic operations, reporting, and organization
Make product and supplement recommendations based on the doctor’s treatment plan
Take charge of marketing campaigns, creative content, community outreach
Assist with social media (photos, videos, posting content)
Maintain confidentiality as it pertains to HIPAA guidelines
Work with the rest of the team to keep the clinic clean and clutter-free
Maintain patient accounts by obtaining, recording, and updating personal and financial information
Collect patient charges, control credit extended to patients, and file, collect, and expedite third-party claims
Maintain business office inventory
Other Administrative tasks