Front Desk Office Assistant

Hearst•South San Francisco, CA

24d•$49,000 - $55,000•Onsite

About The Position

In Some Jobs You Take Orders. In This One, You Write History. Join the healthcare information technology team that’s turning drug and medical device data into knowledge used by thousands of hospitals; the majority of U.S. health plans, retail pharmacies, and pharmacy benefit managers; and millions of healthcare decision makers throughout the world. Partnering with our information system developer and healthcare institution customers, you’ll help evolve leading-edge thinking into reality and make a measurable difference in improving human health. We’re looking for people who are: Intelligent. Productive. Committed. Willing and able to go above and beyond. Passionate about making a difference. Innovative. Energized. And want to play an essential role in a successful company’s continued growth. Are you ready for this exciting challenge? ____________________________________________________________________________________________ FDB (First Databank, Inc.) is seeking a Front Desk Coordinator for our South San Francisco office to provide professional front desk coverage and support day-to-day office operations for employees, visitors, and executive leadership. This role helps advance FDB’s work in delivering trusted drug and medical information by ensuring an organized, efficient, and welcoming office environment. Our culture is collaborative and inclusive, and our values of integrity, respect, and accountability guide how we work together. This position is reported to the Office and Internal Events Manager. Position will be based out of San Francisco, CA office.

Requirements

Experience in a front desk, office coordination, or administrative role in a corporate environment.
Strong customer service skills and clear, professional communication.
Reliability, discretion, and professionalism when supporting executives and visitors.
Solid organizational skills and ability to manage multiple priorities.
Competent with Microsoft 365 (Outlook, Teams, Word, Excel, OneDrive) and video conferencing platforms, and comfortable learning new systems.
Ability to be on-site daily and support in-office activities and events.
Ability to perform light facilities tasks, including occasionally lifting or moving items up to 50 lbs.

Responsibilities

Serve as the first point of contact for visitors, calls, and deliveries.
Maintain general office readiness, including shared spaces and supplies.
Manage mail, packages, and basic shipping/receiving tasks.
Provide administrative support to the Executive Leadership Team, including meeting and logistics support.
Assist with virtual and hybrid meetings using video conferencing tools (e.g., Zoom, Microsoft Teams).
Coordinate room scheduling, catering, and basic support for meetings and events.
Assist other departments with clerical tasks, onboarding logistics, and related employee communications.