Office Assistant (Front Desk & Mailroom)

Rosauers Supermarkets Inc•Spokane, WA

3d•Onsite

About The Position

Welcome to Rosauers Supermarkets, where we've been serving our communities for decades! Behind our stores is a corporate team that helps keep everything moving, and our Office Assistant plays an important role in making that happen. This position is a combination of front desk support, mailroom operations, and general office assistance. From welcoming visitors and answering incoming calls to making sure important mail and deliveries get to where they need to go, you'll help keep our corporate office organized, connected, and running smoothly. Are you organized, dependable, and someone who enjoys being the person others can count on? Do you like a role where every day brings a mix of responsibilities? As our Office Assistant, you'll help manage the daily flow of mail, packages, and deliveries throughout the corporate office while also serving as a friendly and professional first point of contact for employees, visitors, customers, and vendors. You'll work with people across the organization and play an important behind-the-scenes role in keeping information, packages, and day-to-day front desk and mailroom operations moving.

Requirements

Candidates must be 18+ years or older
Complete a pre-employment background check
Previous work experience in a similar role
Proficiency with tech (e.g. Microsoft Office Suite, Outlook)
Strong customer service mindset with friendly and professional approach
Excellent verbal and written communication skills
Ability to manage multiple priorities and stay organized
Dependable, proactive, and willing to learn
Ability to use good judgment, take initiative, and problem-solve when needs arise
Comfortable working independently while also supporting team members
Ability to sit or stand for extended periods throughout the workday
Ability to frequently move throughout the corporate office and mailroom
Ability to bend, reach, carry, and handle mail, packages, and office supplies
Must be able to lift up to 25 pounds

Responsibilities

Receive, sort, organize, and distribute incoming mail, packages, and deliveries
Prepare and process outgoing mail and shipments
Ensure mail and deliveries are routed to the appropriate people in a timely manner
Coordinate the daily flow of mail between the corporate office and stores
Maintain an organized and efficient mailroom
Assist employees and departments with mailing and shipping needs
Track and communicate information related to deliveries when needed
Greet and welcome visitors to the corporate office
Direct visitors to the appropriate person and office
Answer, screen, and route incoming phone calls and emails
Take messages and ensure they reach the appropriate person in a timely manner
Provide basic and accurate information in-person and via phone/email
Help maintain building safety and security by monitoring visitor access
Make announcements to the corporate office over the intercom
Keep the front lobby and reception area welcoming, clean, and organized
Handle cash box transactions by accepting payments and giving change
Keep corporate office, stores, and vendor contact information lists up to date
Assist with the filing, scanning, faxing, and uploading of documents
Provide coverage and support across both the front desk and mailroom
Perform other duties as assigned