Front Desk Night Auditor - Hotel Polaris (Part-Time)

Hotel Polaris at US Airforce Academy • Colorado Springs, CO

38d • Onsite

About The Position

Hotel Polaris is seeking an exceptional Front Desk Night Auditor to join their team and play a vital role in shaping the success of Hotel Polaris, an instant icon on the hospitality landscape of Colorado Springs. The efforts of this role significantly influence the unique and distinctive experiences they seek to deliver to guests and team members alike. They are looking for someone who wants to be a part of something bigger and shares their passion for creating unforgettable guest experiences, nurturing a vibrant company culture, and building strong connections with their communities.

Requirements

• High school diploma or equivalent (GED or two to three years related experience and/or training; or equivalent combination of education and experience).
• At least one (1) year accounting experience required.
• Must be at least 18 years of age.
• Ability to work independently with a high degree of accuracy and attention to detail.
• Enjoy interacting with people and multi-tasking at a fast pace while ensuring accuracy and efficiency.
• Must be able to read, write and speak English.
• Must have strong computer skills and working knowledge of Microsoft Office programs.
• Ability to work a flexible schedule that may include evenings, weekends and holidays.

Nice To Haves

• Experience at a comparable AAA Four Diamond/Four Star hotel and/or resort is highly desired.

Responsibilities

• Provide exceptional guest service in a positive and clear speaking voice, listen attentively to understand requests.
• Verify and swipe credit cards for authorization using electronic acceptance methods.
• Handle cash, make change and balance an assigned house bank.
• Post charges to guest rooms and/or house accounts as needed.
• Retrieve messages, mail and facsimiles for guests as requested.
• Research and perform revenue audit function.
• Upon completion of audit, input information into general ledger system.
• File paid invoices in night audit packs.
• Research and respond to charge inquiries on a timely basis.
• Send copies of guest folios on a timely basis via fax or mail.
• File registration cards in suite number order.
• Notify guests of incoming faxes using the message function on the computer.

Benefits

• Group medical, dental, vision, life, and disability benefits.
• Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement.
• Colorado Family and Medical Leave Insurance Program (FAMLI).
• An employee assistance program.
• Paid time off/sick time.
• Participation in a 401(k) plan with a company match.
• Complimentary team member meals.
• Complimentary room nights at CoralTree Hospitality managed properties.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED