Front Desk Night Auditor

Hilton Grand Vacations•Sedona, AZ

18h•Onsite

About The Position

As a Night Auditor, you will take the lead on reviewing, posting, and reconciling the day’s financial activity to support smooth overnight operations. Your work ensures accurate records, stable financial performance, and a seamless guest experience. You will play a vital role in the resort’s success by carrying out all responsibilities with precision and a commitment to exceptional service.

Requirements

High School diploma or equivalent experience
Prior Night Audit or Front Desk Reception experience
Ability to work overnight, evening, weekends, and holidays as operation needs dictate

Nice To Haves

1-3 years of related experience

Responsibilities

Follows proper audit procedures to balance daily revenue and expense transactions, identifies the causes of out-of-balance situations in a timely manner, produces various reports for management and takes initiative to correct errors to prevent recurrence.
Ensure that all charges have been properly posted to the appropriate guest folio or master account, balanced with all supporting documentation
Reconciles all charges to the general ledger. Prepares back-up files and closes out shift and day on reservation system, including preparing system for next day of business.
Generates housekeeping reports and prints folios departures.
Compiles daily revenue reports and files work accordingly.
Responsible for accurate management of cash funds and daily shift deposits.
Assist with Front Office duties and is the overnight guest service agent.
Calculates account balance at month-end and submits to accounting.
Processes reservation advance deposits from receipt of reservation information to depositing and logging all monies.
Performs all Front desk duties including check-in, check-out and cashier procedures in a proper and efficient manner.
Assists with guests and the owner needs and requests always delivering outstanding hospitality.
Assists with other departmental duties such as bell standing, answering phones, etc.
Reports any unresolved problems with owners and guests to management.
Maintains clean work area. Provides information on area attractions and resort amenities.
Carries out other duties as assigned by management; responding to all guest requests to ensure client satisfaction; willing to "pitch-in" and help co-workers with their job duties and be an outstanding teammate.