Front Desk Night Auditor

LIV HOSPITALITY LLC•Deadwood, SD

5d•$17 - $18•Onsite

About The Position

Join the team at SpringHill Suites by Marriott in Deadwood, SD, where we offer a thrilling and rewarding career experience. We foster a workplace culture that seamlessly blends professionalism with inclusivity, fostering a welcoming environment where every team member feels valued and respected. We offer ample opportunities for growth and progression, supported by training programs, mentorship, and ongoing development initiatives. We also offer performance-based bonuses, recognizing and rewarding your exceptional contributions to guest satisfaction and overall success. You'll thrive in your role with our comprehensive support and exclusive perks.

Requirements

Must have strong computer skills and ability to learn hotel property management system(s).
Ability to quickly learn front desk technical procedures, such as: check-in, check-out, selling skills, computer operations, telephone operations, etc.
Strong communication and listening skills and the ability to work and communicate effectively with the general public, employees, co-workers and with all levels of management.
Basic knowledge of accounting operations.
18 years or older.

Responsibilities

Responsible for making room reservations and checking guests in and out of the Hotel as needed.
Issues room keys, Pamphlets, discount cards, etc as needed.
Provides information to guests by answering inquiries regarding hotel and other services guests may require, such as entertainment, shopping, business, and travel.
Ensures confidentiality, security and safety of hotel guests regarding Front Desk communications at all times.
Arranges transportation for guests as needed.
Compute bills, post charges, collects payment and makes change for guests.
Runs various reports - hand written and computer.
Maintain the cleanliness and neatness of the front desk and lobby area.
Must wear a uniform up to property standards and nametag at all times on property.
Balance all daily reports for the Hotel.
Post and balance charges in a timely and efficient manner.
Other duties may be assigned to meet business needs.