Front Desk Night Auditor

Cadillac Jack's Gaming ResortDeadwood, SD
Onsite

About The Position

Join the team at Tru by Hilton in Deadwood, SD, where you'll discover compelling reasons to choose us as your workplace. At Tru by Hilton in Deadwood, SD, you'll find not just a job, but a rewarding career path filled with perks, flexibility, and growth opportunities. Join us and become part of our Hilton family today.

Requirements

  • Must have strong computer skills and ability to learn hotel property management system(s).
  • Ability to quickly learn front desk technical procedures, such as: check-in, check-out, selling skills, computer operations, telephone operations, etc.
  • Strong communication and listening skills and the ability to work and communicate effectively with the general public, employees, co-workers and with all levels of management.
  • Basic knowledge of accounting operations
  • 18 years or older.

Responsibilities

  • Responsible for making room reservations and checking guests in and out of the Hotel as needed.
  • Issues room keys, Pamphlets, discount cards, etc as needed.
  • Provides information to guests by answering inquiries regarding hotel and other services guests may require, such as entertainment, shopping, business, and travel.
  • Ensures confidentiality, security and safety of hotel guests regarding Front Desk communications at all times
  • Arranges transportation for guests as needed.
  • Compute bills, post charges, collects payment and makes change for guests.
  • Runs various reports - hand written and computer.
  • Maintain the cleanliness and neatness of the front desk and lobby area.
  • Must wear a uniform up to property standards and nametag at all times on property.
  • Balance all daily reports for the Hotel.
  • Post and balance charges in a timely and efficient manner.
  • Other duties may be assigned to meet business needs.

Benefits

  • Hilton Specific Travel Discounts
  • Flexible Scheduling with Cross Training
  • All You Can Eat DoubleTree Cookies
  • Food and Beverage Discounts
  • Advancement Opportunities
  • Hotel Discounts at LIV properties
  • Dining Deals at LIV outlets
  • WaTiki® Waterpark Passes
  • Starbucks Offers (Buy one get one free)
  • Juniper at Vertex Sky Bar Access
  • AJ's Wicked Salon & Spa (10% off products and services)
  • Gaming Benefits ($5 Free Play at Cadillac Jack's and Tin Lizzie Gaming Resort)
  • Sol Vibe Discounts (20% off products and services)
  • Health / dental / vision / life
  • 401k plan with 3% match after one year of employment
  • Company-wide discounts on hotel rooms and restaurants
  • Daily pay through ZayZoon
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