Front Desk Monitor
Volunteers of America - Greater New York, Inc.•New York, NY
•$22 - $22
About The Position
Volunteers of America–Greater New York is seeking a Front Desk Monitor for its East New York Residence in Brooklyn, NY. The residence is a single room occupancy (SRO) program providing permanent supportive housing to formerly homeless single adults, including veterans and people with mental illness. The Front Desk Monitor answers telephone calls and takes messages for staff, receives and assists visitors, receives and routes deliveries, aids residents, and controls access through the front door.
Requirements
- Must possess a polite and pleasant manner.
- Must be efficient and firm.
- Must be able to operate a busy front desk/security operation.
- Must be able to perform diverse tasks with ease and maintain confidentiality.
- Must obtain Coordinator of Fire Safety & Alarms (F80) certification within 90 days of hire; VOA will cover the cost.
Nice To Haves
- High school diploma or GED preferred.
Responsibilities
- Answer telephone calls and take messages for staff.
- Greet visitors and assist them directly or announce their arrival to staff or residents.
- Ensure clients sign in and out as required.
- Receive and route mail and deliveries as required.
- Aid residents.
- Control front door access.
- Handle or assist in crisis intervention.
- Follow assigned procedures in emergency situations.
- Conduct rounds at the residence as assigned.
Benefits
- Medical, dental, and vision coverage
- Prescription coverage
- Life insurance
- Retirement plan
- Tuition reimbursement
- Paid time off, including a paid birthday holiday
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
