Front Desk Medical Receptionist
About The Position
Join Our High-Energy, Collaborative Team at Experience Momentum! If you're looking for meaningful work where your customer service skills truly matter and your schedule remains consistent, this could be the role for you. Experience Momentum is a thriving, mission-driven wellness center located in Seattle, WA providing integrative health services including physical therapy, massage therapy, nutrition counseling, personal training services and group fitness. We are seeking a Front Desk Medical Receptionist who brings warmth, reliability, and a solutions-focused mindset to every interaction.
Requirements
- A dependable and detail-oriented professional who thrives in a fast-paced, people-centered environment
- A clear communicator who can navigate sensitive or complex patient scenarios with grace
- Tech-savvy and organized, with the ability to manage multiple tasks calmly and efficiently
- Customer service experience preferred
- Must be able to work closing shift M-TH until 7:15pm
Nice To Haves
- Experience in a medical, clinical, or wellness setting is a plus, but not required. We value candidates who are reliable, adaptable, and quick to learn
Responsibilities
- Greet & Support Clients: Be the face that welcomes every client into our space—warmly, respectfully, and professionally.
- Manage Appointments: Coordinate scheduling across our service lines to maximize availability and streamline care.
- Process Payments: Accurately collect copays, balances, and payment information while maintaining hospitality excellence.
- Support Communications: Answer calls, respond to referrals, manage faxes, and deliver timely follow-ups to patients.
- Maintain Records: Keep client accounts up-to-date, ensuring all demographic and insurance information is current.
- Handle Inquiries: Respond clearly and compassionately to a range of client questions, including those related to Motor Vehicle Accident and L&I cases.
- Be a Team Player: Pitch in with additional administrative duties that help keep the clinic running smoothly.
Benefits
- 401(k) with employer match after two months
- Paid time off accrual
- Paid Volunteer Day
- Free group fitness class access
- Employee discounts on services
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
