Medical Front Desk Receptionist
About The Position
At New York Imaging (NYI), we are leading the way in diagnostic imaging with cutting-edge technology and an interdisciplinary approach. Our expert team of radiologists, technologists, and healthcare professionals work in harmony to deliver precise, accurate results, ensuring better outcomes for our patients. With our commitment to high-quality care and a collaborative work environment, we are setting new standards in the diagnostic imaging field. Join us and make an impact on patient care through innovation and compassionate support! If you want to be part of a growing organization committed to healing, hope, and advanced care, join us and help make a meaningful impact!
Requirements
- High School diploma with at least 2 years of patient facing reception experience
- Excellent oral and written communication skills
- Ability to accept direction and work within a team concept
- Strong customer service skills.
Nice To Haves
- Bachelor’s Degree preferred
- 1yr of an EMR experience
Responsibilities
- Be responsible for the daily opening and closing procedures of the office.
- Welcome all patients and visitors by greeting them in a pleasant, professional manner.
- Assist in comforting patients and maintaining reception area.
- Answer telephones; respond to inquiries; resolve issues; schedule patient appointments.
- Collect co pays and balance total finances of the office on a daily basis.
- Assist patients with the completion of all necessary forms and documentation.
- Build and maintain patient records through the use of the practice EMR system.
- Build, monitor and maintain physician schedules according to suggested scheduling rubrics.
- Assist with the daily distribution of quality assurance surveys and prevention screenings.
- Monitor and respond to incoming messages from Care Team inboxes in collaboration with nurse.
- Monitor daily visit lists to ensure all patients who require appointments are scheduled appropriately.
- Protect patient privacy by adhering to the HIPAA confidentiality guidelines.
- Contribute to a team effort by smoothly transitioning into other related daily roles, as necessary.
- Maintain daily operations of the office by following standard policies and procedures.
- Perform tasks as assigned for special projects.
- Must be comfortable working in Imaging, Oncology, and Radiation departments.
Benefits
- Health Insurance on day 1
- Dental
- Vision
- Life Insurance
- Short- and Long-term disability
- 401k Plan
- PTO
- 8 paid holidays (2 floating)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
