Medical Front Desk Receptionist

OneOncology • New York, NY

1d • Onsite

About The Position

At New York Cancer & Blood Specialists (NYCBS), we are dedicated to making a difference in the lives of our patients, their families, and our communities. Our passionate team of expert oncologists, hematologists, and healthcare professionals work together to provide world-class cancer care close to home. By offering cutting-edge treatments, innovative research, and a patient-centered approach, we are redefining what’s possible in the fight against cancer and blood disorders. If you want to be part of a growing organization committed to healing, hope, and advanced care, join us and help make a meaningful impact! This role involves managing daily opening and closing procedures of the office, welcoming patients and visitors, assisting with scheduling, appointment reminders, co-pay collections, verifying insurance eligibility, obtaining prior authorizations, building and maintaining patient records in the EMR system, assisting with quality assurance surveys and prevention screenings, protecting patient privacy in compliance with HIPAA guidelines, and answering and facilitating phone calls.

Requirements

• High School diploma with at least 1 year of experience.
• Excellent communication skills and customer service experience.

Nice To Haves

• Spanish speaking is preferred.

Responsibilities

• Manage daily opening and closing procedures of the office.
• Welcome patients and visitors, ensuring a professional atmosphere.
• Assist with scheduling, appointment reminders, and co-pay collections.
• Verify insurance eligibility
• Obtain prior authorizations
• Build and maintain patient records in the EMR system.
• Assist with quality assurance surveys and prevention screenings.
• Protect patient privacy in compliance with HIPAA guidelines.
• Answer & Facilitate phone calls

Benefits

• Health Insurance on day 1
• Dental
• Vision
• Life Insurance
• Short- and Long-term disability
• 401k Plan
• Paid Time Off (PTO)
• 8 paid holidays (2 floating)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED