Front Desk Medical Receptionist

Interstate Therapy Solutions • Santa Clarita, CA

6d • $23 - $28 • Onsite

About The Position

Interstate Therapy Solutions, a member of the Confluent Health family, is seeking a part-time Front Desk Medical Receptionist for its Canyon Country team. The receptionist is a primary point of contact for patients and visitors, helping create an organized, welcoming, and professional patient experience. This fast-paced role supports clinic operations and patient flow through front desk administration, appointment coordination, referral follow-up, payment collection, and protection of patient privacy. The schedule is approximately 24 hours per week: Monday, Wednesday, and Thursday, 9 a.m. to 6 p.m. The pay range is $23–$28 per hour.

Requirements

• High school diploma or GED.
• Strong communication, organization, multitasking, and follow-up skills.
• Comfort using computers, phones, scheduling systems, electronic medical records, email, and basic spreadsheets.
• Ability to discuss payments, scheduling expectations, and basic insurance information professionally.
• A calm, patient-centered approach, strong attention to detail, and willingness to help the team.

Nice To Haves

• Experience in a medical front desk, healthcare reception, physical therapy, chiropractic, dental, or similar clinical office setting.

Responsibilities

• Create a welcoming, professional first impression for patients, visitors, and referral sources.
• Manage front desk operations, including patient check-in and check-out, scheduling, insurance verification and authorization, and phone calls.
• Review, schedule, and follow up on incoming referrals by gathering information, creating or updating patient records, and helping patients understand next steps.
• Keep patient flow and schedules moving by confirming appointments, working waitlists, filling cancellations, and following up with patients who need future visits.
• Collect copays, balances, and other patient payments accurately and professionally, including basic payment tracking or reconciliation when needed.
• Protect patient privacy and uphold HIPAA standards in all front desk interactions and documentation.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED