Medical Front Desk Receptionist

Aletheia Health Partners•Watkinsville, GA
•Onsite

About The Position

We’re seeking a passionate and community engaged Medical Front Desk Receptionist to join our team at our clinic in Watkinsville, GA. The ideal candidate is someone who demonstrates strong interpersonal skills, is patient-experience focused, and has a passion to deliver high- quality healthcare to the surrounding community.

Requirements

  • Previous medical office experience preferred
  • Strong communication skills
  • Strong technology skills
  • Ability to multitask in an organized manner

Responsibilities

  • Greet patients upon arrival and execute proper check in procedures to ensure accurate patient records by verifying and updating demographics and insurance information
  • Collect co-payments, deductibles, and outstanding balances at the time of service
  • Manage the patient check out process, including scheduling follow ups and providing visit summaries.
  • Manage all incoming and outgoing calls to answer inquiries, schedule appointments, and accurately route patients needs or clinical messages to appropriate providers
  • Uphold HIPAA compliance, patient privacy laws, and safety/ security guidelines
  • Partner closely with providers and clinical support staff to ensure a smooth transition of care and clinic flow
  • Maintain a clean, organized, and welcoming waiting area for all patients and visitors
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